Your data matters

At Live Well Journeys (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or engage with our services.

By using this website, you agree to the terms outlined below.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Payment information (processed securely through third-party platforms)
• Travel preferences or retreat-related details you choose to share

We may also collect non-personal information automatically, such as:

• Browser type
• Device information
• Pages visited
• Time spent on the site

This data helps us improve the functionality and experience of our website.

How We Use Your Information

We use your information to:

• Communicate with you about inquiries, bookings, or services
• Process payments and reservations
• Send relevant updates, confirmations, or emails you’ve opted into
• Improve our website, offerings, and user experience
• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

Third-Party Services

We may use trusted third-party services to support our business operations, including:

• Payment processors
• Email marketing platforms
• Booking and scheduling tools
• Website analytics tools

These third parties only receive the information necessary to perform their specific services and are required to protect your data.

Cookies & Analytics

Our website may use cookies or similar technologies to enhance your browsing experience and gather analytics data. You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.